At DaSilva’s Auto Body, safety is our top priority. We use OEM parts for repairs and ensure every job is completed with the proper labor hours to guarantee your car is roadworthy. But dealing with insurance claims isn’t always straightforward. Here are some common challenges we encounter: Following an accident, the insurance company will either ask you to submit photos through their app or send out an adjuster to inspect the vehicle. The auto body shop then provides a detailed estimate using advanced diagnostic tools. More often than not, the shop’s estimate is higher because modern technology reveals hidden damage that’s not visible to the naked eye. In theory, the insurance provider revises its initial offer once it understands the full extent of the damage. Unfortunately, carriers sometimes approve only the lower amount or outright reject certain repairs they consider unnecessary. As a result, the customer ends up footing the bill or waits indefinitely for their car to be fixed while the disagreement persists. Ultimately, these disputes usually revolve around how much the insurance company is willing to cover. They might try to reduce costs by limiting the type of parts used, cutting down on labor hours, or skimping on rental cars during the repair period. After evaluating the vehicle, the auto body shop recommends replacing specific components with OEM parts based on the manufacturer’s specifications. Meanwhile, the insurance carrier insists on repairing the damaged part instead of replacing it. In such cases, the shop has to provide evidence proving that the part cannot be salvaged and must be swapped out entirely. While aftermarket parts might seem appealing due to their affordability, their quality varies significantly compared to OEM counterparts. That’s why many reputable auto body shops prefer using OEM parts—they’re exact replicas of the original components, adhere to strict manufacturing standards, and typically come with warranties. From a financial standpoint, some insurers pressure shops into using cheaper aftermarket or salvaged parts, even though doing so could compromise the vehicle’s integrity. Sometimes, the carrier agrees to cover OEM parts, but the customer may still need to cover any additional expenses beyond what their policy covers. Always double-check your policy details and carefully review your repair estimate before agreeing to anything. Once the assessment is complete, the auto body shop determines which repairs are needed and how long they’ll take. Insurance carriers sometimes push back, asking the shop to finish the job faster and for less money. They might also challenge the shop’s hourly labor rate if it exceeds their predetermined limit. In recent years, there’s been growing debate among auto body shops about joining insurers’ DRP networks. These programs promise consistent business but often come with strings attached. If a shop requests more labor, better parts, or anything exceeding the carrier’s budget, work is redirected to competing shops. Additionally, many shops now bear the responsibility for covering liabilities resulting from their repairs. In extreme instances, reports have surfaced about carriers imposing aggressive cost-saving tactics within DRP shops. This includes using substandard parts held together with glue and performing shoddy repairs that worsen the vehicle’s condition. At DaSilva’s Auto Body, we take pride in delivering exceptional craftsmanship while maintaining open communication with our clients throughout the claims process. By working directly with trusted local insurance agents, we streamline the entire experience for our customers. Need routine maintenance or collision repair? Get in touch with us today to schedule an appointment. Truck Mounted Crane ,truck with mounted crane,lorry mounted crane,truck mounted hoist,truck loading crane,truck mounted mobile crane,vehicle mounted crane,small truck mounted cranes,truck mounted crane with hydraulic boom,truck mounted jib crane Xuzhou Xuqi Heavy Machinery Co., Ltd. , https://www.xqheavy.com
When everything goes smoothly, auto body shops and insurance companies collaborate to get damaged vehicles back on the road safely. However, things don’t always go as planned. Disputes can arise, leaving drivers stranded without their cars for far too long after an accident.Estimate Discrepancies
Part Replacement vs. Repair
OEM Parts vs. Aftermarket Options
Labor Hours and Costs
Direct Repair Programs (DRPs)
Common Issues with Insurance Carriers